 | How do I move my site from my old host to your servers? |  |
 | Transferring your account to us can be an easy process with zero downtime if done properly. To do so you only need a little preparation and allow for about 3-4 days overlap between the two hosts. Your primary concern is having control of your domain na |
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| Where do I upload my website files? |  |
| Your account has both non-web accessible space and of course your web accessible space. Your user home directory , /home/USERNAME , contains many files used to operate your website. You can create new folders here to store data or information you do no |
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| What are some account basics? | |
| We'll explain some basic procedures and steps to use your account. Username and Passwords: These are stated in the welcome email you received with your account activation. They're used to access your FTP and website Cpanel (control |
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| How can I download a backup of my site? | |
| Please login to your control panel and create a full backup. This may take a few minutes to generate a tar.gz file that will have all your site, email, database and settings. Once the backup is created, you can download it using ftp |
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