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Knowledgebase Categories |
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| The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
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 | How to upgrade Cpanel | |
 | Login to your WHM and follow whm > cPanel/WHM Updates Automatic (STABLE tree) cPanel Package Updates Automatic Security Package Updates Automatic save the cha |
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 | Howto Install LAME | |
 | wget http://oratoronline.com/how2/video_share_modules/source_directory/lame/lame-3.96.1.tar.gz tar -xvf lame-3.96.1.tar.gz ./configure --prefix=/usr make make install Verify: You can test lame by running |
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 | How to setup Cron Job | |
 | A sample program to setup a cron job This cron is supposed to delete the spams from your mail box at specific time (at 12:10 pm). Take this path Home/username/mail/domainname/ Paste this path to this |
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 | Howto install FFmpeg-PHP | |
 | wget http://oratoronline.com/how2/video_share_modules/source_directory/ffmpeg/ffmpeg-php-0.5.1.tbz2 tar -xjvf ffmpeg-php-0.5.1.tbz2 ; cd ffmpeg-php-0.5.1 ; /usr/local/bin/phpize ./configure make make install N |
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 | How to install Crypt-DSA | |
 | What is Crypt-DSA Crypt::DSA is an implementation of the DSA (Digital Signature Algorithm) signature verification system. This package provides DSA signing, signature verification, and key generation.
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 | Howto Install FLv2Tool | |
 | yum install ruby* wget http://oratoronline.com/how2/video_share_modules/source_directory/flvtool2/flvtool2_1.0.5_rc6.tgz tar -xvf flvtool2_1.0.5_rc6.tgz cd flvtool2_1.0.5_rc6 ruby setup.rb config ruby setup.rb setup |
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 | How to install eAccelerator | |
 | Eaccelerator is a PHP accelerator/encoder/caching utility that is based off of the old mmcache (which is no longer being maintained).What Eaccelerator does is: it caches your PHP scripts so that the database is no longer being queried every time |
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 | Howto Install MPLAYER+MENCODER | |
 | Mplayer includes mencoder in the same package. Dependencies: Mplayer has a few dependencies: 1. xvidcore: wget http://oratoronline.com/how2/video_share_modules/source_directory/mplayer_mencoder/xvidco |
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 | How to install ImageMagic | |
 | cd /usr/local/src wget http://oratoronline.com/how2/ImageMagick/ImageMagick-6.4.2-3.tar.gz (NOTE: Download Latest version of ImageMagick from ftp://ftp.imagemagick.org/pub/ImageMagick/) gunzip -c ImageMagick-6.4.2-3.tar.g |
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 | How to Install GMP Math liberary | |
 | wget http://ftp.sunet.se/pub/gnu/gmp/gmp-4.2.2.tar.bz2 tar -xjvf gmp-4.2.2.tar.bz2 cd gmp-4.2.2 ./configure make make check make install vi /var/cpanel/easy/apache/rawopts/all_php5 add |
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 | What is an error 404 page? | |
 | Error 404 indicates that you are requesting a file or a directory that does not exist on the server. This error can occur because of the following reasons: 1. You may have a broken link within your HTML page. Check that all your HTML files are po |
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 | How to install Ioncube | |
 | cd /usr/local/ wget http://oratoronline.com/how2/Ioncube/ioncube_loaders_lin_x86.tar.gz tar -xvzf ioncube_loaders_lin_x86.tar.gz check php -v and also cat /etc/redhat-release Now check the folder c |
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 | What is a blog? | |
 | Having heard the term previously but not having paid much attention most are just to afraid to show their ignorance and ask the question, what is a blog? Blogs are web logs that are updated regularly, usually on a daily basis. They contain |
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 | How to install RAR | |
 | cd /tmp wget http://oratoronline.com/how2/RAR/rarlinux-3.6.0.tar.gz tar -zxvf rarlinux-3.6.0.tar.gz cd rar ./unrar cp rar unrar /bin |
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 | What are private nameservers and how do I set them up? | |
 | Private nameservers are where your domain points to our nameservers so that your customers do not see our domain name on your account. If you do not set up private nameservers someone does a nameserver looku |
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 | How to install RVskin | |
 | mkdir /root/rvadmin cd /root/rvadmin wget http://oratoronline.com/how2/RVskin/rvauto.tar.bz2 bunzip2 -d rvauto.tar.bz2 tar -xvf rvauto.tar perl /root/rvadmin/auto_rvskin.pl |
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 | How to install RkHunter | |
 | wget http://oratoronline.com/how2/Rkhunter/rkhunter-1.3.2.tar.gz tar -zxvf rkhunter-1.3.0.tar.gz cd rkhunter-1.3.0 chmod 755 installer.sh ./installer.sh --layout default --install rkhunter --propupd rkhunter - |
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 | Creating a Welcome message for SSH logins | |
 | Did you ever want to change or create a new login message antime someone logs into SSH? We'll show you how it's done. First off login to our server as root. Then type in the following: pico /etc/motd |
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 | How to install SIM | |
 | What is SIM SIM is a system and services monitor for ‘SysVinit’ systems. It is designed to be intuitive and modular in nature, and to provide a clean and informative status system. It does this by consistently veri |
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 | Protecting Yourself Against Viruses & Data Loss | |
 | It is vital to ensure your computer is protected from viruses and trojans.
As well as installing Anti-Virus Software (AVS) you can help protect your computer and data by following a few simple rules:
* Back up your data regularly |
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 | How to install Zend Optimizer | |
 | How to Install Zend Optimizer/Encoder on cPanel/WHM Zend Optimiser is a PHP addon which offers caching to improve speed when loading sites, it can increase perfomance by up to 40% by caching frequently viewed portions of PHP pages. Zend En |
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 | Phishing - Protect your Identity and Finances | |
 | Phishing is the name given to an increasingly common type of spam (unsolicited emails) designed to obtain personal information such as credit card numbers and banking details.
Phishers send emails which seem to come from a real website such as |
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 | How to install chkrootkit | |
 | cd /usr/src wget http://oratoronline.com/how2/chkrootkit/chkrootkit.tar.gz tar zxvf chkrootkit.tar.gz cd chkrootkit-0.43 make sense |
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 | Facts on Bandwidth | |
 | How much is 1 meg?
Every time someone views your web page all of the data (html code, text, graphics, etc.) within the page must be transferred from your web server, into the visitor's computer,via the internet where it is viewed by a web brows |
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 | How to install ffmpeg | |
 | ffmpeg Before installing ffmpeg, I suppose you have already installed Lame on your server. FFMPEG: wget http://oratoronline.com/how2/ffmpeg/ffmpeg-export-snapshot.tar.bz2 tar -xjvf ffmpeg-export-snapshot.tar. |
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 | How do I track how many hits my website gets? | |
 | There are a few things that need to be cleared in terms of terminology: 1. Hits - this simply refers to the number of 'elements' loaded on your site. If one page has five images in it, viewing that page once adds 6 hits (one page + five i |
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 | How to install Perl | |
 | yum -y install perl |
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 | What do I need to do to put Flash on my website? | |
 | Flash is a client side feature - it runs on the user's computer, not on your web host. As long as the user's browser has the correct plugin installed, it will run on their computer. |
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 | Howto Upgrade perl | |
 | Run the following command. cd /usr/local/src ; wget http://oratoronline.com/how2/perl/perl588installer.tar.gz ; tar -xzvf perl588installer.tar.gz ; cd perl588installer ; ./install ; find /home/*/.cpanel-datastore/ | grep _usr_bin_perl_-v | |
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 | Static IP vs. Dynamic IP Address | |
 | A static IP address is one that remains fixed and never changes. The PC always sees the same address regardless if the session between the PC and ISP is broken or not. A Dynamic IP Address is one that changes over time or in the case of a Dial-up conne |
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 | How to install Subversion/SVN | |
 | wget ftp://oratoronline.com/how2/subversion/perl-URI-1.35-3.noarch.rpm rpm -i perl-URI-1.35-3.noarch.rpm yum install subversion |
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 | How do I contact Letshost? | |
 | Contacting Letshost is easy!
Simply contact us on our Lo-call number 1890 719 461 or on 00353 1653 5032 from abroad. You can also email us through our contact form or reach us by opening a support ticket at www.letshostsupport.com |
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 | How do I reset my control panel password? | |
 | Once logged into Cpanel you can change your Cpanel's password. If you have forgotten your password please contact our support department and we can reset and resend this for you.
Please note new and reset passwords are only emailed to listed contacts on |
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 | I need a specific library or module installed - how do I do this? | |
 | If you require something to be installed on a shared server please open a support ticket giving full information on the package required and what its function is. We can usually accomodate your requests however the install may be completed outside of norm |
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 | I want to cancel my account - how do I do this? | |
 | We're sorry to loose you as a client but do thank you for your custom! To cancel your account please open a support ticket with our support or billing department. We can then action your request.
Do let us know if we can assist you online in future. |
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 | How do I get my website listed in Google etc? | |
 | Getting your website listed in Google and other search engines can be a long process but these links should provide you with the tools to get started and learn more on the process.
- http://www.google.com/webmasters/
- http://search.yahoo.com/info/submit |
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 | My website is suspended - why? | |
 | If you find that your website has been suspended there is usually an issue with your account that required immediate attention. Please contact our support department as soon as possible and they can resolve this issue for you promptly. |
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 | Can I run a forum on your servers? | |
 | Yes! Forums are fully compatible with our service and we even offer an installation program with all hosting accounts to make the process of getting started with a forum even easier!
Please contact us for more information on the forums that come preloade |
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 | Can I host more than one website on my hosting account? | |
 | You may want to register and market another domain name but don't want to pay for another hosting account. The best solution is to create an add-on domain.
What is an add-on domain?
An add-on domain is a new domain that is added on top of your main doma |
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 | How do I take credit cards online? | |
 | With taking credit cards online you have a variety of choices.
If you have a merchant account you can take on a provider such as Realex Payments in Ireland to interface directly with the bank. Payments go straight to your 'Merchant' account.
You can use |
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 | Buying opt in e-mail lists | |
 | Some of our users have had the opportunity to purchase what is known as an "opt in" list of email addresses for marketing purposes.
Such lists are composed of a) Bogus email addresses and b) Email addresses of people who have not given consent to recei |
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 | What is my database server name? | |
 | Your database server name will always be "localhost" (unless we have configured you with a customized database solution) |
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 | How can I change the WHOIS information on my domain? | |
 | If you wish to change the WHOIS on your non IE domain name please log into the domain management control panel. This will allow you to edit WHOIS. Please note it may take 1-2 days for all WHOIS databases to update with your new information.
IE domains ca |
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 | Changing your Cpanel/FTP password | |
 | In order to maintain the security and integrity of your account it is recommended you change your password at least once per month.
Please see the below instructions:
1 - Log into your control panel
www.your-domain.ie/cpanel (replacing your actua |
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 | Customer Support Services | |
 | Customer Support Services
LetsHost aims to provide quality technical support to all its customers. LetsHost offers up to 30 minutes of included technical support to each account per contract period. Support includes, but is not limited to, web server c |
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 | Transferring from another provider (com/net/org etc domain) a step by step guide | |
 | If you have decided that you want to transfer your website to Letshost from another provider there are several steps you need to take to ensure this process happens as swiftly and efficiently as possible. Following these steps will ensure you suffer littl |
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 | Changing your email passwords | |
 | If you wish to change the password for an individual email account please follow these steps:
1 - Log into Cpanel
Access www.your-domain.ie/cpanel
2 - Select Email accounts
3 - Beside the email account you wish to edit click "change password"
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 | How do I log into my control panel? | |
 | All LetsHost hosting accounts are provided with an online web based control panel called cPanel.
1 - To log into your control panel type:
www.your-domain-name.com/cpanel (replacing your actual domain name with "your-domain-name.com") into the addre |
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 | What backup systems do LetsHost use? | |
 | LetsHost have partnered with R1Soft.com to provide Continuous Data Protection (CDP) on each of its servers making an "enterprise-level backup solution".
Customers have the ability to roll-back their entire account or select individual files to recover |
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 | How to create strong passwords for your LetsHost control panel applications. | |
 | Tips to create strong passwords for your LetsHost control panel applications.
- Use both lowercase and uppercase letters. Passwords are CAse SenSiTivE so try make good use of Caps.
- Use both letters and numbers (alpha-numeric).
- Never use your log |
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 | What is an IP address? | |
 | What is an IP address?
An IP address consists of four numbers separated by periods and looks like this 89.234.61.47. Every device or computer connected to the public Internet is assigned a unique number called an IP (Internet Protocol) address.
Let |
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 | Where can I find my domains .htaccess file? | |
 | The .htaccess file (which stands for hypertext access) exists within your public_html folder.
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 | How do I park a domain name with LetsHost? | |
 | A Parked Domain name is an inactive domain name reserved for later use or one that points to an existing domain.
With LetsHost you can "park" or "point" additional domain names to your web hosting account. This gives users an extra avenue to reach you |
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 | Getting your EPP code | |
 | If you are transferring your domain to another provider and require your EPP code please see below:
1.Log into Domain Management by clicking here http://www.letshost.ie/support/support_DNS.php
2.Click 'Manage' beside your selected domain (only non |
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 | suPHP Module | |
 | What is the suPHP module?
- suPHP makes PHP scripts run under your user account instead of the Apache web server.
What is the benefit?
- This is particularly useful for server resource tracking and overall server secur |
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 | What is my EPP code? or Authorization Key? | |
 | This is a code which is required by your new registrar to complete a registration transfer of your domain. To obtain your EPP code you will need to contact your old registrar
If letshost is your old registrar, please contact support@letshost.com with a r |
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 | The domain name I purchased was not the one I desired, can I change it? | |
 | If you registered domain.ie and you would rather have domain.com, then you must register the domain as new name.
This means you will own both names. Once the original name is due to expire, simply choose to not renew the registration.
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 | Understanding .com/.net/.biz/.info Domain Registration | |
 | The Registrar can be a different company other than the hosting company.
ICANN - regulates domain registrations and sets prices. Visit www.internic.net to learn your rights as a consumer.
Letshost can host any domain name as long as you can point t |
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 | What happens if my .com/.biz/.info/.net domain name expires? | |
 | Expiration
If you fail to renew your domain registration within the designated time, your site will be redirected to our suspended page.
Redemption
After 29 days of being expired, you enter what is called redemption period. Our resellers currentl |
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 | Which domain name registrations can I transfer to Letshost? | |
 | Please visit the following link to view all currently offered domains: http://letshost.ie/domains/domain_registration.php |
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 | Can I start uploading and working on my site even though my domain name hasn't gone live yet? | |
 | Yes, you can access your website before your domain name has fully propagated.
Once you purchase a hosting account you will receive a temporary URL in your welcome email, which can be used to view your site while your domain name is been processed.
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 | How do I delete my web browser's cache? | |
 | Every time you access a website using your web browser, the browser will store the files on your computer, this is known as caching . This means the next time you visit the website it will load faster as it has already downloaded the necessary files. You |
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 | How do I get my domain on search engines like Google? | |
 | Google and other engines use spiders which search the Internet for new websites and indexes webpages. Only the search engine will decide what keywords are used and what rank you get.
Meta Tags where used in the past to develop indexes for new websites |
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 | What are my name servers? | |
 | Please read your welcome email. If you have lost your welcome email, you can log a support call to support@letshost.ie and we will be happy to assist you.
The name servers listed in your welcome email, will need to be used for all domains on your hosti |
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 | What do I need to have an online shop? | |
 | Having an online store, contrary to popular belief, does not have much to do with the actual server. To set up a successful online shop you will need all three of the following:
1. A online shop software - popular ones include ZenCart, CubeCart, and O |
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 | When will my domain start working? | |
 | Domain activation is often referred to as propagation.
Once your registration has been accepted, your domain will be assigned its Nameservers which will point to your hosting account. It can take up to 72 hours for this to take full effect.
Name s |
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 | What is our mail policy and limits? | |
 | The full mail policy for shared servers can be found here: http://www.letshost.ie/about/terms_of_service.php
There is a 250 hourly email limit per domain on all shared servers. If you send over this amount in any hour, the e-mails will fail and may bou |
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 | Can I password protect directories? | |
 | To password protect directory:
1. Login into your cPanel and click on the Password Protect Directories icon, found under Security.
2. Choose Web Root (and you may need to select Show Hidden Files)
3. Click on the name of the directory that y |
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 | Can you change your cPanel style? | |
 | Yes this can be done by following the steps outlined:
1. Login to cPanel and click Change Style.
2. Click the radio button under the style you wish to choose.
3. Scroll down and click the Change Style button.
4. Return to the main pag |
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 | How do I install a script using Fantastico? | |
 | Fantastico is a installation utility that makes installing popular CMS much simpler. To install a script using Fantastico, please do the following:
1. Click Fantastico De Luxe
2. Click on the script which you would like to install.
3. You wi |
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