 | What platform do your servers run? |  |
 | Presently all Letshost servers run Linux as their operating system. If you have a requirement for windows based hosting please let us know and we may be able to accommodate you.
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| What control panel software do you use | |
| Letshost uses "Cpanel" control panel software on all Linux based servers. Cpanel allows for the easy maintainance of your account. For a full demo please see here |
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| What database platforms do you run? | |
| Presently all our servers runs the MySQL database platform. You can administer this through PHPMySQLadmin which included with your control panel |
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| Where are you servers located? | |
| Our servers are located in Dublin, Ireland. For redundancy purposes and other technical reasons we do host other servers abroad, but all shared and dedicated production web servers are located in Dublin, Ireland. |
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| Do you provide web design services? | |
| Presently we do not offer custom web design services. We do however offer a range of low cost website builder tools. Please see our website for more information. |
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| Can I transfer my domain name to Letshost? |  |
| Yes - At any time you can transfer your domain to Letshost. You can start this process by ordering a domain transfer through our order form online.
Notes for transferring domains:
IE domains:
- Please ensure you have access to a fax
- Letshost will iss |
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| What if I'm not satisfied with your service? | |
| If for whatever reason you are not satisfied with the level of service please tell us! We can work towards resolving any issues you may have.
If you feel that a hosting account isn't for you, we offer you a full 30 day money back promise. Please note do |
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| I'm a beginner - do you offer patient technical support for beginners? | |
| Of course! At Letshost we know how daunting it can be to get started on the World Wide Web and we're here to help make the journey as easy as possible! Whether you are a complete beginner or someone who's not up to speed on the most recent technology we w |
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| Do you offer spam filtering as part of your hosting packages | |
| Yes - we offer 2 opensource solutions for spam filtering. Both packages, Boxtrapper and SpamAssassin can be accessed and configured through Cpanel. Both of these packages should suffice for reducing spam received on a daily basis.
We also offer a commerc |
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| Do you support ecommerce websites? | |
| Letshost supports a range of sucessful e-commerce website operations at present. Our systems are fully geared to support your new online venture. If you feel a dedicated solution is required for your online presence, please consult or hosting pages online |
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| How long does it take to set up my account? | |
| Typically your hosting account will be configured within 15 minutes of receiving your order and payment. Please note that domain names can take up to 48 hours to appear on the Internet due to DNS updates.
IE domains may take longer but provided we have |
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| Tell me more about Letshost | |
| LetsHost was founded in 2003 with the main focus of reducing IE domain registration charges to the Irish public and providing a high quality reliable web hosting service. Since then we have lead the way to a reduction from over 70 euro to just under 20 e |
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| Can I become a reseller of your services? | |
| Yes - we offer a reseller package which allows you to act as a "mini host" reselling our services. Many small - medium size web design companies use such services to offer the overall package to their clients. Please see our hosting section for more infor |
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| Do you offer SSL certificates? | |
| Yes - Letshost offers mainly Geotrust RapidSSL certificates. Please contact our sales department for more information on these. |
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| Can I order over the phone? | |
| Yes - We understand you may be unsure as to what information is required when signing up online. Please call our sales department at our contact number and we will be glad to take your order over the phone. |
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| What are your support hours? | |
| Letshost offer support in two separate ways. Via phone (Lo-call number) and via email support ticket. Phone support runs during business hours Monday - Friday while email support is 24 hours a day, 365 days a year.
Emergencies are handled outside of th |
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| Do you offer dedicated server solutions? | |
| We offer a range of dedicated server solutions for our clients. Whether you have outgrown your existing shared hosting solution or are looking to start a new online venture with the power of a dedicated server, we can provide you with a server to suit you |
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| Transferring from another provider (com/net/org etc domain) a step by step guide | |
| If you have decided that you want to transfer your website to Letshost from another provider there are several steps you need to take to ensure this process happens as swiftly and efficiently as possible. Following these steps will ensure you suffer littl |
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| What is my EPP code? or Authorization Key? | |
| This is a code which is required by your new registrar to complete a registration transfer of your domain. To obtain your EPP code you will need to contact your old registrar
If letshost is your old registrar, please contact support@letshost.com with a r |
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| Understanding .com/.net/.biz/.info Domain Registration | |
| The Registrar can be a different company other than the hosting company.
ICANN - regulates domain registrations and sets prices. Visit www.internic.net to learn your rights as a consumer.
Letshost can host any domain name as long as you can point t |
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| What happens if my .com/.biz/.info/.net domain name expires? | |
| Expiration
If you fail to renew your domain registration within the designated time, your site will be redirected to our suspended page.
Redemption
After 29 days of being expired, you enter what is called redemption period. Our resellers currentl |
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| Which domain name registrations can I transfer to Letshost? | |
| Please visit the following link to view all currently offered domains: http://letshost.ie/domains/domain_registration.php |
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| Can I start uploading and working on my site even though my domain name hasn't gone live yet? | |
| Yes, you can access your website before your domain name has fully propagated.
Once you purchase a hosting account you will receive a temporary URL in your welcome email, which can be used to view your site while your domain name is been processed.
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| How do I get my domain on search engines like Google? | |
| Google and other engines use spiders which search the Internet for new websites and indexes webpages. Only the search engine will decide what keywords are used and what rank you get.
Meta Tags where used in the past to develop indexes for new websites |
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| What do I need to have an online shop? | |
| Having an online store, contrary to popular belief, does not have much to do with the actual server. To set up a successful online shop you will need all three of the following:
1. A online shop software - popular ones include ZenCart, CubeCart, and O |
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| When will my domain start working? | |
| Domain activation is often referred to as propagation.
Once your registration has been accepted, your domain will be assigned its Nameservers which will point to your hosting account. It can take up to 72 hours for this to take full effect.
Name s |
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| What is our mail policy and limits? | |
| The full mail policy for shared servers can be found here: http://www.letshost.ie/about/terms_of_service.php
There is a 250 hourly email limit per domain on all shared servers. If you send over this amount in any hour, the e-mails will fail and may bou |
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