07 Sep 2010 
Support Center » Knowledgebase » I sent an email to someone but they didn't receive it - why?
 I sent an email to someone but they didn't receive it - why?
Solution This could be due to a range of issues. If you receive a bounce message from your recipient's mail server please contact us with the error and we can interpret this for you (this denotes a receiving side error)

If you did not receive a bounce message please contact us with specific information on the email including recipient address, senders address and the time sent.


Article Details
Article ID: 22
Created On: 05 Apr 2008 09:56 AM

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